Compare Intelsa vs Upstream BPO

Side-by-side comparison of features, pricing, services, ratings and more.

Intelsa

BPO & Outsourced Support Website

Intelsa is a call center and user experience company founded in 2014. It provides telemarketing, customer service, tech support, and back office support. The agency focuses on leveraging technology and fostering a high-performance culture.

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Winner

Upstream BPO

BPO & Outsourced Support Website

Upstream BPO is a Kuala Lumpur-based customer care and business process outsourcing provider founded in 2014. Its services include multichannel customer support, call center operations, back-office outsourcing, accounting support, and HR staffing.

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Feature Comparison

Attribute	Intelsa	Upstream BPO
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.7 higher
Location	Medellín, Colombia	Kuala Lumpur, Malaysia
Services	Call Centers BPO HR Outsourcing Outsourced Customer Support Accounting Services Back Office Outsourcing	Call Centers BPO HR Outsourcing Outsourced Customer Support Accounting Services Back Office Outsourcing
Industries	IT Marketing Fintech	Automotive Energy & Mining Gaming Gambling Government Health Care Hospitality Media & Communications Luxury Real Estate
Pros	Always attentive and willing to meet client requirements Excellent work environment with comprehensive service Important ally in growth and expansion of clients	Provides multichannel customer care across calls, live chat, WhatsApp, social care, and email. Has a 1,000-plus employee team and reports retaining a majority of clients for more than five years.
Cons	Poor front-desk reception and lack of reception area noted by a reviewer	-
Website	Visit Site	Visit Site

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