Compare Hastings Humans vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

Hastings Humans

BPO & Outsourced Support Website

Hastings Humans is a full-service contact center and phone answering service. It provides the competitive advantage of the human touch at a lower cost than an in-house call center. The company has received the ATSI Award of Excellence for 22 consecutive years.

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Winner

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute	Hastings Humans	A Better Answer
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.7 higher
Location	Austin, Texas, United States	Dallas, Texas, United States
Services	Call Centers Phone Answering Services Virtual Receptionist After-Hours Taxi BPO	Call Centers Phone Answering Services Virtual Receptionist After-Hours Taxi BPO
Industries	Legal Corporate Services Finance	Retail Consumer Goods Corporate Services
Pros	Family owned and operated since 1948, demonstrating long-term industry stability. Recipient of the ATSI Award of Excellence for 22 consecutive years. Positive Google reviews highlight professionalism, reliability, and contribution to client business success.	100% female-owned and operated, Certified Minority Owned Business Won ATSI Award of Excellence for 14 consecutive years Provides bilingual Spanish operators
Cons	Some clients report account management issues and declining service quality based on a single Google review.	One Google reviewer reported a rude operator who hung up during a life-threatening situation.
Website	Visit Site	Visit Site

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