Compare Hastings Humans vs Horatio

Side-by-side comparison of features, pricing, services, ratings and more.

Hastings Humans

BPO & Outsourced Support Website

Hastings Humans is a full-service contact center and phone answering service. It provides the competitive advantage of the human touch at a lower cost than an in-house call center. The company has received the ATSI Award of Excellence for 22 consecutive years.

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Winner

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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Feature Comparison

Attribute	Hastings Humans	Horatio
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.9 higher
Location	Austin, Texas, United States	New York City, New York, United States
Services	Call Centers Phone Answering Services Virtual Receptionist After-Hours Taxi BPO	Call Centers Phone Answering Services Virtual Receptionist After-Hours Taxi BPO
Industries	Legal Corporate Services Finance	Corporate Services Finance HR
Pros	Family owned and operated since 1948, demonstrating long-term industry stability. Recipient of the ATSI Award of Excellence for 22 consecutive years. Positive Google reviews highlight professionalism, reliability, and contribution to client business success.	Tech-enabled customer support outsourcing with dedicated handpicked teams 5.0 Google rating from employees Partners with high-growth and innovative companies
Cons	Some clients report account management issues and declining service quality based on a single Google review.	-
Website	Visit Site	Visit Site

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