Compare Grupo ITS vs One Contact

Side-by-side comparison of features, pricing, services, ratings and more.

Grupo ITS

IT Services & Technology Consulting Website

Grupo ITS is a Mexican information technology company with 20 years of market experience. Its services include technology consulting, software development, systems integration, project management, cloud services, artificial intelligence, outsourcing, and a Five9 integration for connecting cloud contact centers with CRM systems.

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Winner

One Contact

BPO & Outsourced Support Website

One Contact is a contact center outsourcing provider operating in Mexico, Colombia, and the United States. The company offers BPO services including customer service, telemarketing, collections, help desk, and social selling. Founded in 2006, it serves IT, small business, and fintech clients.

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Feature Comparison

Attribute	Grupo ITS	One Contact
Category	IT Services & Technology Consulting	BPO & Outsourced Support
Rating	-	Winner +4.3 higher
Location	Mexico City, CDMX, Mexico	Santa Catarina, Mexico
Services	Programmable Automation CRM Implementation Full Inbound Marketing Services CRM Migration Help Desk Implementation Custom API Integrations Call Centers Customer Service Telemarketing Marketing Collections Help Desk Social Selling	Programmable Automation CRM Implementation Full Inbound Marketing Services CRM Migration Help Desk Implementation Custom API Integrations Call Centers Customer Service Telemarketing Marketing Collections Help Desk Social Selling
Industries	Banking/financial services Ecommerce Entertainment Manufacturing Technology - software	IT Small Business Fintech
Pros	20 years of experience in information technology services Provides software development, systems integration, cloud, artificial intelligence, and outsourcing capabilities Offers a Five9 cloud contact center and CRM integration	Flexible scheduling praised by employees Well-equipped free gym and improved facilities Strong training and tools for new hires
Website	Visit Site	Visit Site

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