Compare Global Response vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

Global Response

BPO & Outsourced Support Website

Global Response provides outsourced customer support, phone answering, and BPO services. Founded in 1974, the agency employs over 1,000 people and serves industries like consumer goods, corporate services, and retail.

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Winner

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute	Global Response	A Better Answer
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +1.1 higher
Location	Margate, Florida, United States	Dallas, Texas, United States
Services	Customer Support Phone Answering Services BPO Call Centers	Customer Support Phone Answering Services BPO Call Centers
Industries	Consumer Goods Corporate Services Retail	Retail Consumer Goods Corporate Services
Pros	Data-driven approach to customer support Long tenure and experienced management Strong focus on brand personalization and passion	100% female-owned and operated, Certified Minority Owned Business Won ATSI Award of Excellence for 14 consecutive years Provides bilingual Spanish operators
Cons	Some Google reviews report rude phone handling by staff	One Google reviewer reported a rude operator who hung up during a life-threatening situation.
Website	Visit Site	Visit Site

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