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Compare Elation vs A Better Connection

Side-by-side comparison of features, pricing, services, ratings and more.

Elation Agency logo

Elation

BPO & Outsourced Support Website

Elation provides 24/7 phone answering services from secure facilities with triple-redundancy systems, serving high-touch, data-sensitive industries. The agency has offered local answering services since 1997 and customizes message delivery and escalation procedures to each client's needs.

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Winner
A Better Connection Agency logo

A Better Connection

BPO & Outsourced Support Website

A Better Connection is a phone answering and call center services provider headquartered in Gilbert, Arizona. Founded in 2000, the company delivers 24/7 answering services from secure facilities.

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Feature Comparison

Attribute Elation A Better Connection
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.5 higher
Location Bloomington, Minnesota, United States Gilbert, Arizona, United States
Services
  • Phone Answering Services
  • Appointment Setting
  • B2B
  • Inbound
  • Outbound
  • Virtual Receptionist
  • After-Hours
  • Plumbers
  • Property Management
  • Call Center Services
  • Phone Answering Services
  • Appointment Setting
  • B2B
  • Inbound
  • Outbound
  • Virtual Receptionist
  • After-Hours
  • Plumbers
  • Property Management
  • Call Center Services
Industries
Real Estate Legal Health Care Finance HR
Real Estate Industry Healthcare Industry Legal Industry
Pros
  • Professional and courteous agents who handle calls with attention to patient needs
  • Flexible schedule changes and on-the-fly script adjustments praised by long-term clients
  • Dedicated account manager support, including real-time roster and schedule edits
  • Offers reliable 24/7 answering services from secure facilities
  • Local agents use current technology to answer, catalog, and dispatch calls with real-time updates
  • Maintains detailed documentation of all calls for client review
Website Visit Site Visit Site
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