Compare Elation vs Horatio

Side-by-side comparison of features, pricing, services, ratings and more.

Elation

BPO & Outsourced Support Website

Elation provides 24/7 phone answering services from secure facilities with triple-redundancy systems, serving high-touch, data-sensitive industries. The agency has offered local answering services since 1997 and customizes message delivery and escalation procedures to each client's needs.

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Winner

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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Feature Comparison

Attribute	Elation	Horatio
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.8 higher
Location	Bloomington, Minnesota, United States	New York City, New York, United States
Services	Phone Answering Services Appointment Setting B2B Inbound Outbound Virtual Receptionist After-Hours Plumbers Property Management BPO	Phone Answering Services Appointment Setting B2B Inbound Outbound Virtual Receptionist After-Hours Plumbers Property Management BPO
Industries	Real Estate Legal Health Care Finance HR	Corporate Services Finance HR
Pros	Professional and courteous agents who handle calls with attention to patient needs Flexible schedule changes and on-the-fly script adjustments praised by long-term clients Dedicated account manager support, including real-time roster and schedule edits	Tech-enabled customer support outsourcing with dedicated handpicked teams 5.0 Google rating from employees Partners with high-growth and innovative companies
Website	Visit Site	Visit Site

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