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Compare ECD vs Grupo ITS

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
ECD Agency logo

ECD

BPO & Outsourced Support Website

ECD is a call center and digital marketing agency founded in 2008 and headquartered in Mexico City. The agency offers tailored, comprehensive solutions with personalized treatment and commitment on each project.

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Grupo ITS Agency logo

Grupo ITS

IT Services & Technology Consulting Website

Grupo ITS is a Mexican information technology company with 20 years of market experience. Its services include technology consulting, software development, systems integration, project management, cloud services, artificial intelligence, outsourcing, and a Five9 integration for connecting cloud contact centers with CRM systems.

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Feature Comparison

Attribute ECD Grupo ITS
Category BPO & Outsourced Support IT Services & Technology Consulting
Rating
Winner +3.8 higher
-
Location Mexico City, Mexico Mexico City, CDMX, Mexico
Services
  • Call Centers
  • Programmable Automation
  • CRM Implementation
  • Full Inbound Marketing Services
  • CRM Migration
  • Help Desk Implementation
  • Custom API Integrations
  • Call Centers
  • Programmable Automation
  • CRM Implementation
  • Full Inbound Marketing Services
  • CRM Migration
  • Help Desk Implementation
  • Custom API Integrations
Industries
Automotive Insurance Travel
Banking/financial services Ecommerce Entertainment Manufacturing Technology - software
Pros
  • Founded in 2008 with 100-249 employees and a Mexico City headquarters
  • Lists major brands including NISSAN and MAPFRE among its clients
  • Offers tailored call center and digital marketing solutions with personalized treatment
  • 20 years of experience in information technology services
  • Provides software development, systems integration, cloud, artificial intelligence, and outsourcing capabilities
  • Offers a Five9 cloud contact center and CRM integration
Cons
  • Google reviews from former employees cite concerns about benefits, HR practices, and working conditions
-
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