Compare Contacta vs Contact Center Grupo

Side-by-side comparison of features, pricing, services, ratings and more.

Contacta

BPO & Outsourced Support Website

Contacta is a customer experience transformation company providing omnichannel contact center and data analytics solutions. Founded in 2012, the agency operates with a team of 100-249 employees and is headquartered in Barranquilla, Colombia.

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Contact Center Grupo

BPO & Outsourced Support Website

Contact Center Grupo SAS is a business process outsourcing company headquartered in Bogota, Colombia. It provides contact and call center services, software factory, body shopping, and telecommunications solutions. The company was founded in 2009 and employs 250-499 people.

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Feature Comparison

Attribute	Contacta	Contact Center Grupo
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating
Location	Barranquilla, Colombia	Bogota, Colombia
Services	Call Centers Contact Center Services Software Factory Body Shopping Telecommunications Solutions	Call Centers Contact Center Services Software Factory Body Shopping Telecommunications Solutions
Industries	IT Industry Telecommunications Industry Small Business Industry	IT Marketing Fintech
Pros	Strong 4.4 Google rating from 18 reviews with consistently positive feedback Clients praise personalized attention, commitment to quality, and always-available support Agents adapt service delivery to each country's organizational culture and consumer patterns	Google rating of 4.4 out of 5 from 17 reviews, with reviewers praising the work environment Over 20 years of experience with telephone services, web-based applications, and enterprise ISDN networks Broad BPO service set covering call centers, software factory, staffing, and telecommunications
Cons	-	One Google review alleges favoritism, late payments, and disputed sales commissions
Website	Visit Site	Visit Site

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