Compare Contact Center Grupo vs Friendly HR

Side-by-side comparison of features, pricing, services, ratings and more.

Contact Center Grupo

BPO & Outsourced Support Website

Contact Center Grupo SAS is a business process outsourcing company headquartered in Bogota, Colombia. It provides contact and call center services, software factory, body shopping, and telecommunications solutions. The company was founded in 2009 and employs 250-499 people.

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Winner

Friendly HR

BPO & Outsourced Support Website

Friendly HR is a Belgrade-based HR outsourcing agency founded in 2020 with a mission to bring humanity back to human resources. The agency offers recruitment and selection services, analyzing the market to find candidates who align with a client's values and culture. It serves clients across the IT, financial, and retail industries.

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Feature Comparison

Attribute	Contact Center Grupo	Friendly HR
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.1 higher
Location	Bogota, Colombia	Belgrade, Serbia
Services	Call Centers Contact Center Services Software Factory Body Shopping Telecommunications Solutions HR Outsourcing	Call Centers Contact Center Services Software Factory Body Shopping Telecommunications Solutions HR Outsourcing
Industries	IT Marketing Fintech	IT Financial Retail
Pros	Google rating of 4.4 out of 5 from 17 reviews, with reviewers praising the work environment Over 20 years of experience with telephone services, web-based applications, and enterprise ISDN networks Broad BPO service set covering call centers, software factory, staffing, and telecommunications	Clients highlight the team's friendliness and detailed communication. Known for professional and responsible teamwork.
Cons	One Google review alleges favoritism, late payments, and disputed sales commissions	Some reviews mention difficulty contacting the office or inconsistent quality.
Website	Visit Site	Visit Site

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