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Compare Contact Center Grupo vs Deducto

Side-by-side comparison of features, pricing, services, ratings and more.

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Contact Center Grupo Agency logo

Contact Center Grupo

BPO & Outsourced Support Website

Contact Center Grupo SAS is a business process outsourcing company headquartered in Bogota, Colombia. It provides contact and call center services, software factory, body shopping, and telecommunications solutions. The company was founded in 2009 and employs 250-499 people.

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Deducto Agency logo

Deducto

Data & Analytics Website

Deducto connects US companies with skilled Colombian remote talent for back office and customer support roles. The agency offers a comprehensive platform that streamlines remote work processes. Founded in 2024, it serves startups, small, and medium businesses.

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Feature Comparison

Attribute Contact Center Grupo Deducto
Category BPO & Outsourced Support Data & Analytics
Rating
Winner +4.4 higher
-
Location Bogota, Colombia Barranquilla, Colombia
Services
  • Call Centers
  • Contact Center Services
  • Software Factory
  • Body Shopping
  • Telecommunications Solutions
  • Customer Support
  • Market Research
  • BPO
  • Call Centers
  • Contact Center Services
  • Software Factory
  • Body Shopping
  • Telecommunications Solutions
  • Customer Support
  • Market Research
  • BPO
Industries
IT Marketing Fintech
Consumer Goods Finance Food and Beverage Retail
Pros
  • Google rating of 4.4 out of 5 from 17 reviews, with reviewers praising the work environment
  • Over 20 years of experience with telephone services, web-based applications, and enterprise ISDN networks
  • Broad BPO service set covering call centers, software factory, staffing, and telecommunications
  • Specializes in connecting US companies with skilled Colombian remote talent
  • Offers comprehensive back office, call center, and customer support services
Cons
  • One Google review alleges favoritism, late payments, and disputed sales commissions
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Website Visit Site Visit Site

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