Compare CaptionCall vs 247 SECRETARY

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

CaptionCall

BPO & Outsourced Support Website

CaptionCall is a privately held company headquartered in Salt Lake City, Utah, providing captioned telephone services. The company uses advanced technology and a communications assistant to display written captions of callers' speech on a large, easy-to-read screen.

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247 SECRETARY

BPO & Outsourced Support Website

247 Secretary is a leading offshore outsourcing provider headquartered in Ocala, Florida, with operational facilities in Cavite, Philippines. The firm delivers customer care, tech support, back office outsourcing, data entry, and customer retention services. Agents are available around the clock to provide consistent support.

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Feature Comparison

Attribute	CaptionCall	247 SECRETARY
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +4.0 higher	-
Location	Taylorsville, Salt Lake City, Utah, United States	Ocala, Florida, United States
Services	Call Centers BPO Data Entry	Call Centers BPO Data Entry
Industries	Healthcare Financial Telecommunications	Software & IT Services Finance Corporate Services
Pros	Provides free, easy-to-use captioned phones for people with hearing loss. Nationwide support centers and staff located throughout the United States.	Low staff attrition and stable workforce due to impact sourcing model 24/7 availability of highly trained agents
Cons	A reviewer reported a noticeable delay between spoken words and on-screen captions.	-
Website	Visit Site	Visit Site

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