Compare CaptionCall vs Horatio

Side-by-side comparison of features, pricing, services, ratings and more.

CaptionCall

BPO & Outsourced Support Website

CaptionCall is a privately held company headquartered in Salt Lake City, Utah, providing captioned telephone services. The company uses advanced technology and a communications assistant to display written captions of callers' speech on a large, easy-to-read screen.

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Winner

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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Feature Comparison

Attribute	CaptionCall	Horatio
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +1.0 higher
Location	Taylorsville, Salt Lake City, Utah, United States	New York City, New York, United States
Services	Call Centers BPO	Call Centers BPO
Industries	Healthcare Financial Telecommunications	Corporate Services Finance HR
Pros	Provides free, easy-to-use captioned phones for people with hearing loss. Nationwide support centers and staff located throughout the United States.	Tech-enabled customer support outsourcing with dedicated handpicked teams 5.0 Google rating from employees Partners with high-growth and innovative companies
Cons	A reviewer reported a noticeable delay between spoken words and on-screen captions.	-
Website	Visit Site	Visit Site

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