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Compare Brandt Business Services vs The Call Company

Side-by-side comparison of features, pricing, services, ratings and more.

Brandt Business Services Agency logo

Brandt Business Services

IT Services & Technology Consulting Website

BPO and customer experience consulting firm founded in 2004 and headquartered in Kuala Lumpur, Malaysia. The firm delivers outsourced customer support, call center operations, and HR outsourcing to large enterprises.

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Winner
The Call Company Agency logo

The Call Company

BPO & Outsourced Support Website

The Call Company is a Danish call center agency founded in 2010. It provides telemarketing and virtual receptionist services with a team of 250-499 employees. The agency emphasizes respect, collaboration, and employee well-being.

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Feature Comparison

Attribute Brandt Business Services The Call Company
Category IT Services & Technology Consulting BPO & Outsourced Support
Rating -
Winner +3.7 higher
Location Kuala Lumpur, Malaysia Aarhus, Denmark
Services
  • BPO
  • HR Outsourcing
  • Business Consulting
  • Call Centers
  • Customer Support
  • CRM Consulting
  • Telemarketing
  • Virtual Receptionist
  • BPO
  • HR Outsourcing
  • Business Consulting
  • Call Centers
  • Customer Support
  • CRM Consulting
  • Telemarketing
  • Virtual Receptionist
Industries
e-commerce banking financial services telecommunications oil and gas
-
Pros
  • Named HR Vendor of the Year in 2020, 2021, 2022, and 2023
  • Mesralink reported at least 50% improvements in case resolutions, agent performance, and call and email quality after Brandt took over operations
  • Consistently answers calls within 15-31 seconds, as reported by clients.
  • Flexible scheduling to handle daily call volume fluctuations over 100%.
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