Compare The Call Company vs Upstream BPO

Side-by-side comparison of features, pricing, services, ratings and more.

The Call Company

BPO & Outsourced Support Website

The Call Company is a Danish call center agency founded in 2010. It provides telemarketing and virtual receptionist services with a team of 250-499 employees. The agency emphasizes respect, collaboration, and employee well-being.

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Winner

Upstream BPO

BPO & Outsourced Support Website

Upstream BPO is a Kuala Lumpur-based customer care and business process outsourcing provider founded in 2014. Its services include multichannel customer support, call center operations, back-office outsourcing, accounting support, and HR staffing.

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Feature Comparison

Attribute	The Call Company	Upstream BPO
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +1.3 higher
Location	Aarhus, Denmark	Kuala Lumpur, Malaysia
Services	Call Centers Telemarketing Virtual Receptionist BPO HR Outsourcing Outsourced Customer Support Accounting Services Back Office Outsourcing	Call Centers Telemarketing Virtual Receptionist BPO HR Outsourcing Outsourced Customer Support Accounting Services Back Office Outsourcing
Industries	-	Automotive Energy & Mining Gaming Gambling Government Health Care Hospitality Media & Communications Luxury Real Estate
Pros	Consistently answers calls within 15-31 seconds, as reported by clients. Flexible scheduling to handle daily call volume fluctuations over 100%.	Provides multichannel customer care across calls, live chat, WhatsApp, social care, and email. Has a 1,000-plus employee team and reports retaining a majority of clients for more than five years.
Website	Visit Site	Visit Site

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