Compare Brandt Business Services vs Contact Center Grupo

Side-by-side comparison of features, pricing, services, ratings and more.

Brandt Business Services

IT Services & Technology Consulting Website

BPO and customer experience consulting firm founded in 2004 and headquartered in Kuala Lumpur, Malaysia. The firm delivers outsourced customer support, call center operations, and HR outsourcing to large enterprises.

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Winner

Contact Center Grupo

BPO & Outsourced Support Website

Contact Center Grupo SAS is a business process outsourcing company headquartered in Bogota, Colombia. It provides contact and call center services, software factory, body shopping, and telecommunications solutions. The company was founded in 2009 and employs 250-499 people.

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Feature Comparison

Attribute	Brandt Business Services	Contact Center Grupo
Category	IT Services & Technology Consulting	BPO & Outsourced Support
Rating	-	Winner +4.4 higher
Location	Kuala Lumpur, Malaysia	Bogota, Colombia
Services	BPO HR Outsourcing Business Consulting Call Centers Customer Support CRM Consulting Contact Center Services Software Factory Body Shopping Telecommunications Solutions	BPO HR Outsourcing Business Consulting Call Centers Customer Support CRM Consulting Contact Center Services Software Factory Body Shopping Telecommunications Solutions
Industries	e-commerce banking financial services telecommunications oil and gas	IT Marketing Fintech
Pros	Named HR Vendor of the Year in 2020, 2021, 2022, and 2023 Mesralink reported at least 50% improvements in case resolutions, agent performance, and call and email quality after Brandt took over operations	Google rating of 4.4 out of 5 from 17 reviews, with reviewers praising the work environment Over 20 years of experience with telephone services, web-based applications, and enterprise ISDN networks Broad BPO service set covering call centers, software factory, staffing, and telecommunications
Cons	-	One Google review alleges favoritism, late payments, and disputed sales commissions
Website	Visit Site	Visit Site

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