Compare BPM Consulting vs Contact Center Grupo

Side-by-side comparison of features, pricing, services, ratings and more.

BPM Consulting

BPO & Outsourced Support Website

Call center agency in Bogota offering inbound and outbound contact services, CRM management, electronic invoicing, and IT help desk support, with strength in public sector citizen attention.

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Winner

Contact Center Grupo

BPO & Outsourced Support Website

Contact Center Grupo SAS is a business process outsourcing company headquartered in Bogota, Colombia. It provides contact and call center services, software factory, body shopping, and telecommunications solutions. The company was founded in 2009 and employs 250-499 people.

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Feature Comparison

Attribute	BPM Consulting	Contact Center Grupo
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.1 higher
Location	Bogota, Colombia	Bogota, Colombia
Services	Call Centers Contact Center Services Software Factory Body Shopping Telecommunications Solutions	Call Centers Contact Center Services Software Factory Body Shopping Telecommunications Solutions
Industries	IT Industry Finance Industry Small Business Industry	IT Marketing Fintech
Pros	Strong public sector citizen attention services, both face-to-face and remote Private sector experience in computer help desk management, on-site technical support, and IT infrastructure administration	Google rating of 4.4 out of 5 from 17 reviews, with reviewers praising the work environment Over 20 years of experience with telephone services, web-based applications, and enterprise ISDN networks Broad BPO service set covering call centers, software factory, staffing, and telecommunications
Cons	Google reviews report prolonged delays and cancellations in hiring processes	One Google review alleges favoritism, late payments, and disputed sales commissions
Website	Visit Site	Visit Site

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