Compare Apiqu vs Optima Communications International Inc

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Apiqu

Web Development & Technology Website

Apiqu provides web development and support to organizations of all scales. The team specializes in development, CMS, cloud transformation, SEO, and ecommerce. Founded in 2013, the agency aims to maximize organizational productivity, security, marketing results, and customer relationships.

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Optima Communications International Inc

BPO & Outsourced Support Website

Optima Communications International Inc is a Canadian BPO provider founded in 1992, specializing in contact center outsourcing for regulated industries. It is the largest Canadian life insurance outsourcer and the largest contact center BPO provider for electrical and water utilities in Canada, with 100% of staff located within Canada.

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Feature Comparison

Attribute	Apiqu	Optima Communications International Inc
Category	Web Development & Technology	BPO & Outsourced Support
Rating	Winner +3.0 higher
Location	Vaughan, Ontario, Canada	Toronto, Canada
Services	Web Development Call Centers BPO Customer Support Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B	Web Development Call Centers BPO Customer Support Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B
Industries	-	Corporate Services Consumer Goods Finance Fintech Insurance
Pros	Experienced team with expertise in development, CMS, cloud transformation, SEO, and ecommerce Full-service solutions that address productivity, security, marketing, and customer relationships	Long-standing client relationships with 15-20 core clients averaging 15 years tenure 100% of staff located within Canada Largest Canadian life insurance outsourcer and largest contact center BPO for electrical and water utilities in Canada
Cons	-	Google reviews report persistent unsolicited calls claiming to be from Scotiabank, calls from multiple numbers, and difficulty being removed from call lists
Website	Visit Site	Visit Site

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