Compare 5R People vs Upstream BPO

Side-by-side comparison of features, pricing, services, ratings and more.

5R People

BPO & Outsourced Support Website

5R People is a Danish call center agency founded in 2010 that performs B2C and B2B telemarketing. The company tailors solutions to each customer's needs and serves clients from large nationwide companies to small local businesses.

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Winner

Upstream BPO

BPO & Outsourced Support Website

Upstream BPO is a Kuala Lumpur-based customer care and business process outsourcing provider founded in 2014. Its services include multichannel customer support, call center operations, back-office outsourcing, accounting support, and HR staffing.

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Feature Comparison

Attribute	5R People	Upstream BPO
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +2.2 higher
Location	Odense, Denmark	Kuala Lumpur, Malaysia
Services	Call Centers B2B Telemarketing B2C Telemarketing BPO HR Outsourcing Outsourced Customer Support Accounting Services Back Office Outsourcing	Call Centers B2B Telemarketing B2C Telemarketing BPO HR Outsourcing Outsourced Customer Support Accounting Services Back Office Outsourcing
Industries	IT Commercial Retail	Automotive Energy & Mining Gaming Gambling Government Health Care Hospitality Media & Communications Luxury Real Estate
Pros	Handles both B2C and B2B telemarketing for clients from small local businesses to large nationwide companies Customizes campaign strategy to each customer's needs	Provides multichannel customer care across calls, live chat, WhatsApp, social care, and email. Has a 1,000-plus employee team and reports retaining a majority of clients for more than five years.
Cons	Google rating of 2.8 from five reviews	-
Website	Visit Site	Visit Site

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