Mystrika
The Call Centre Service is an outsourced support provider based in Glasgow, United Kingdom. The agency handles communication and contact center solutions from its Baltic Chambers location.
The Call Centre Service is a business process outsourcing and customer support provider located in Glasgow, United Kingdom. Operating out of the Baltic Chambers on Wellington Street, the company provides dedicated telephone and communication services for various commercial requirements.
Located in the Lanarkshire region of Scotland, the organization maintains a physical contact center environment to handle inbound and outbound business operations. The centralized UK base allows the firm to support domestic businesses requiring localized, clear communication services.
While specific service lines are tailored to client needs, the facility's operations center around inbound customer service, outbound calling tasks, and general business process outsourcing. The agency acts as an extension of client teams, taking over routine communications and inquiries to ensure consistent caller experiences.
The firm accommodates a range of commercial enterprises that require dedicated call-handling without the overhead of an internal support department. Their established infrastructure supports businesses looking to scale their customer contact capabilities through a specialized third-party provider.
Services
- Call Center Services
- Customer Support
- Business Process Outsourcing
Team Size
Pros
- UK-based support operations
- Established physical office presence in Glasgow