Compare The Call Centre Service vs ATM Group

Side-by-side comparison of features, pricing, services, ratings and more.

The Call Centre Service

BPO & Outsourced Support Website

The Call Centre Service is an outsourced support provider based in Glasgow, United Kingdom. The agency handles communication and contact center solutions from its Baltic Chambers location.

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Winner

ATM Group

BPO & Outsourced Support Website

ATM Group is a tech-enabled customer operations and revenue partner for mid-market and enterprise organisations. The company helps brands deliver better customer experience, stronger retention and measurable commercial outcomes by combining high-performing people with smarter technology, automation and interaction intelligence. Founded in 1997, the agency has over 1,000 employees and serves clients across multiple industries.

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Feature Comparison

Attribute	The Call Centre Service	ATM Group
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +3.5 higher
Location	Glasgow, United Kingdom	Leicester, United Kingdom
Services	Call Center Services Customer Support Business Process Outsourcing BPO Call Centers Phone Answering Services HR Outsourcing	Call Center Services Customer Support Business Process Outsourcing BPO Call Centers Phone Answering Services HR Outsourcing
Industries	-	Home & Garden Health Care Entertainment Retail Hospitality Finance Recreation & Travel Software & IT Services Media & Communications
Pros	UK-based support operations Established physical office presence in Glasgow	Positive employee culture with internal progression opportunities Strong client service with knowledgeable staff Tech-enabled approach with ATM One platform for interaction intelligence
Cons	-	Some reviews cite poor management and unprofessional staff Concerns about staff using dummy names when representing clients
Website	Visit Site	Visit Site

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the call centre service vs ant marketing the call centre service vs growth hub the call centre service vs firstcall the call centre service vs wfp mailing services ltd the call centre service vs excalibur communications atm group vs ant marketing atm group vs growth hub atm group vs firstcall atm group vs wfp mailing services ltd atm group vs excalibur communications

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