Mystrika
Take My Calls provides cost-effective and reliable call handling and telephone answering services for sole traders and small businesses. The agency ensures customers speak to a real person instead of voicemail. Services are available 24/7 with Pay Monthly or Pay As You Go options.
Take My Calls is a UK-based call handling and telephone answering service founded in 2014. The agency helps sole traders and small businesses never miss a customer call by providing live operators instead of voicemail. It operates 24 hours a day, seven days a week, and offers both Pay Monthly and Pay As You Go pricing models.
The agency is headquartered in Mansfield, United Kingdom, and employs under 49 staff. Its minimum budget and average hourly rate are listed as "Inquire," indicating custom pricing based on client needs. Take My Calls has an unclaimed DesignRush profile and a Google rating of 4.3 from seven reviews.
Take My Calls specializes in call center services, with expertise in virtual receptionist solutions. The agency answers calls when clients are unavailable, takes messages, and forwards details via email. It positions itself as a cost-effective alternative to voicemail, ensuring every caller speaks to a real person.
The agency serves a range of small business clients, including Churchills Hotel and a non-profit organization. It does not list specific industries but works across sectors that require reliable telephone coverage. Clients can divert calls to Take My Calls during meetings, on ladders, or any time they cannot answer.
Google reviews are mixed. Four reviewers gave five stars, praising polite handlers, excellent value, and great customer service. One reviewer gave one star, reporting poor communication, billing issues, and service suspension without warning. The overall sentiment is generally positive but with notable concerns about account management.
Take My Calls does not provide a public portfolio or case studies on its DesignRush profile. The agency's website and social media links (Facebook, LinkedIn) are available for further information. The profile remains unclaimed, meaning the agency has not verified or updated its listing.
Services
- Call Centers
Team Size
Pros
- Polite and friendly call handlers
- Excellent value for money
- 24/7 availability with real person answering
- Pay Monthly or Pay As You Go options
Cons
- Some clients reported poor communication and billing issues
- Service suspension without prior warning reported
Client Review Analysis
Mixed reviews; most clients praise polite handlers and value, but one client reported serious service and billing problems.