Compare Take My Calls vs ATM Group

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Take My Calls

BPO & Outsourced Support Website

Take My Calls provides cost-effective and reliable call handling and telephone answering services for sole traders and small businesses. The agency ensures customers speak to a real person instead of voicemail. Services are available 24/7 with Pay Monthly or Pay As You Go options.

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ATM Group

BPO & Outsourced Support Website

ATM Group is a tech-enabled customer operations and revenue partner for mid-market and enterprise organisations. The company helps brands deliver better customer experience, stronger retention and measurable commercial outcomes by combining high-performing people with smarter technology, automation and interaction intelligence. Founded in 1997, the agency has over 1,000 employees and serves clients across multiple industries.

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Feature Comparison

Attribute	Take My Calls	ATM Group
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +0.8 higher
Location	Mansfield, United Kingdom	Leicester, United Kingdom
Services	Call Centers BPO Phone Answering Services HR Outsourcing Customer Support	Call Centers BPO Phone Answering Services HR Outsourcing Customer Support
Industries	-	Home & Garden Health Care Entertainment Retail Hospitality Finance Recreation & Travel Software & IT Services Media & Communications
Pros	Polite and friendly call handlers Excellent value for money 24/7 availability with real person answering Pay Monthly or Pay As You Go options	Positive employee culture with internal progression opportunities Strong client service with knowledgeable staff Tech-enabled approach with ATM One platform for interaction intelligence
Cons	Some clients reported poor communication and billing issues Service suspension without prior warning reported	Some reviews cite poor management and unprofessional staff Concerns about staff using dummy names when representing clients
Website	Visit Site	Visit Site

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