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Sensée BPO & Outsourced Support agency logo

Sensée

BPO & Outsourced Support London, United Kingdom
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Sensée is a home and hybrid workplace specialist providing BPO and outsourced customer support services. The company's CloudWorks technology supports hiring, scheduling, communications and security, while its SafeOS solution secures home-based agent endpoints. Founded in 2005, Sensée serves leading brands including government agencies, Bupa and Allianz.

Sensée is a home and hybrid workplace specialist founded in 2005. The company provides BPO and outsourced customer support services, with its CloudWorks technology supporting hiring, scheduling, communications and security. Sensée's award-winning team works entirely from home, handling customer enquiries across all customer channels.

Sensée is headquartered at 45 Beavor Lane, London, with additional offices in Leeds and Glasgow. The company employs 1000 or more people and has a UK-wide recruitment reach. Its minimum budget and average hourly rate are available on inquiry.

Sensée's services include BPO, HR outsourcing and outsourced customer support. The company's proposition is underpinned by its CloudWorks home working ecosystem, which helps businesses implement best-in-class home working solutions for their own employees to keep them engaged, happy and productive.

Sensée serves the financial, telecommunications and IT industries, with 85% of its activity in financial services and FCA-regulated work. The company works with leading brands such as government agencies, Bupa and Allianz, helping them improve business performance with an on-demand and on-brand customer service proposition.

Sensée's leading security solution, SafeOS, ensures home-based agent endpoints are secured to high Infosec standards. The company holds ISO27001 accreditation from data centre to home, and its employee-centric home working ecosystem supports accessible careers and sustainability for communities.

No Google reviews are available for Sensée on the DesignRush profile, so no client review sentiment can be reported.

Services

  • BPO
  • HR Outsourcing
  • Customer Support

Industries Served

Telecommunications Financial IT

Team Size

1000 & Up

Pros

  • Home and hybrid workplace specialist with a fully home-based team
  • ISO27001 accreditation from data centre to home
  • 85% of activity in financial services and FCA-regulated work

Frequently Asked Questions

Sensée provides BPO, HR outsourcing and outsourced customer support services across all customer channels.
Sensée's headquarters is at 45 Beavor Lane, London, with additional offices in Leeds and Glasgow, United Kingdom.
Sensée serves the financial, telecommunications and IT industries, with 85% of its activity in financial services and FCA-regulated work.
Sensée employs 1000 or more people working from home across the United Kingdom.
Sensée holds ISO27001 accreditation from data centre to home and uses its SafeOS solution to secure home-based agent endpoints.
Sensée was founded in 2005.
Sensée's minimum budget and average hourly rate are available on inquiry.
Sensée's CloudWorks technology supports hiring, scheduling, communications and security for home and hybrid working.
Sensée works with leading brands such as government agencies, Bupa and Allianz.
Sensée has a UK-wide recruitment reach that creates accessible careers for people anywhere in the country.
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