Compare Sensée vs ATM Group

Side-by-side comparison of features, pricing, services, ratings and more.

Sensée

BPO & Outsourced Support Website

Sensée is a home and hybrid workplace specialist providing BPO and outsourced customer support services. The company's CloudWorks technology supports hiring, scheduling, communications and security, while its SafeOS solution secures home-based agent endpoints. Founded in 2005, Sensée serves leading brands including government agencies, Bupa and Allianz.

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Winner

ATM Group

BPO & Outsourced Support Website

ATM Group is a tech-enabled customer operations and revenue partner for mid-market and enterprise organisations. The company helps brands deliver better customer experience, stronger retention and measurable commercial outcomes by combining high-performing people with smarter technology, automation and interaction intelligence. Founded in 1997, the agency has over 1,000 employees and serves clients across multiple industries.

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Feature Comparison

Attribute	Sensée	ATM Group
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +3.5 higher
Location	London, United Kingdom	Leicester, United Kingdom
Services	BPO HR Outsourcing Customer Support Call Centers Phone Answering Services	BPO HR Outsourcing Customer Support Call Centers Phone Answering Services
Industries	Telecommunications Financial IT	Home & Garden Health Care Entertainment Retail Hospitality Finance Recreation & Travel Software & IT Services Media & Communications
Pros	Home and hybrid workplace specialist with a fully home-based team ISO27001 accreditation from data centre to home 85% of activity in financial services and FCA-regulated work	Positive employee culture with internal progression opportunities Strong client service with knowledgeable staff Tech-enabled approach with ATM One platform for interaction intelligence
Cons	-	Some reviews cite poor management and unprofessional staff Concerns about staff using dummy names when representing clients
Website	Visit Site	Visit Site

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