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Paychex
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Paychex is a Professional Employer Organization offering HR outsourcing and accounting services. Founded in 1996, the company provides human resources administration, employee benefits, healthcare reform support, payroll administration, and workers' compensation services. It is headquartered in West Palm Beach, Florida, and serves small, medium, and enterprise clients.
Paychex, identified on its profile as Oasis, A Paychex Company, is a Professional Employer Organization (PEO) founded in 1996. The company uses the tagline "The Power of Simplicity" and delivers HR administration, employee benefits, healthcare reform support, payroll administration, and workers' compensation services to small and medium-sized businesses.
The company is headquartered at 2054 Vista Parkway, Suite 300, West Palm Beach, Florida, and maintains additional offices across the United States, including Dallas, Houston, Austin, Phoenix (Tempe), Denver, Atlanta, Miami, Tampa, Charlotte, Nashville (Brentwood), and Tucson. Paychex employs between 500 and 999 people. The minimum budget and average hourly rate are listed as inquire, and clients can reach the company through its website at https://www.paychex.com/.
Paychex lists its core service categories as HR outsourcing and accounting. Its accounting expertise covers payroll, while its HR outsourcing expertise covers HR consulting. The profile also highlights related service areas including human resources administration, employee benefits, healthcare reform support, payroll administration, and workers' compensation.
The company serves small businesses, medium businesses, and enterprise or corporate clients. Its stated client industries include retail, education, finance, and manufacturing. According to the profile overview, Paychex's HR products and services are designed to let small and medium-sized businesses compete with the offerings of Fortune 500 companies.
Google reviews give Paychex a 1.3 rating based on 38 reviews, with all five displayed reviews rated 1.0. Reviewers report billing and cancellation disputes, such as continued workers' compensation deductions after cancellation, inconsistent customer service, difficulty contacting support, and unexpected fees including a $3,000 401(k) setup fee and a $1,500 termination fee.
The profile's client section lists industry categories rather than named clients or case studies, so no representative portfolio results are available from the listing.
Services
- HR Outsourcing
- Accounting
- Payroll
- HR Consulting
- Human Resources Administration
- Employee Benefits
- Healthcare Reform Support
- Workers' Compensation
Industries Served
Team Size
Pros
- Offers a broad range of HR services, including payroll administration, employee benefits, workers' compensation, and healthcare reform support.
- Serves small, medium, and enterprise or corporate clients across multiple US locations.
- Founded in 1996 and employs 500 to 999 people.
Cons
- Google reviewers report billing disputes, including continued workers' compensation charges after cancellation.
- Multiple reviewers describe inconsistent customer service and difficulty reaching support.
- Reviewers cite unexpected fees, including a $3,000 401(k) setup fee and a $1,500 termination fee.
Client Review Analysis
Google reviews give Paychex 1.3 out of 5 from 38 reviews. Reviewers report billing and cancellation problems, inconsistent customer service, and unexpected fees such as a $3,000 401(k) setup cost.