Compare Paychex vs 1-800Accountant

Side-by-side comparison of features, pricing, services, ratings and more.

Paychex

Business, Financial & Professional Services Website

Paychex is a Professional Employer Organization offering HR outsourcing and accounting services. Founded in 1996, the company provides human resources administration, employee benefits, healthcare reform support, payroll administration, and workers' compensation services. It is headquartered in West Palm Beach, Florida, and serves small, medium, and enterprise clients.

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Winner

1-800Accountant

Business, Financial & Professional Services Website

1-800Accountant is a virtual accounting firm that provides tax advisory, bookkeeping, payroll, and audit defense services to small businesses, entrepreneurs, and freelancers. Founded in 1999, the firm combines mobile and desktop technology with dedicated accountants, CPAs, and enrolled agents. It serves clients across consumer goods, corporate services, and retail industries.

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Feature Comparison

Attribute	Paychex	1-800Accountant
Category	Business, Financial & Professional Services	Business, Financial & Professional Services
Rating		Winner +3.0 higher
Location	West Palm Beach, Florida, United States	New York City, New York, United States
Services	HR Outsourcing Accounting Payroll HR Consulting Human Resources Administration Employee Benefits Healthcare Reform Support Workers' Compensation Bookkeeping Tax Preparation	HR Outsourcing Accounting Payroll HR Consulting Human Resources Administration Employee Benefits Healthcare Reform Support Workers' Compensation Bookkeeping Tax Preparation
Industries	Retail Education Finance Manufacturing	Consumer Goods Corporate Services Retail
Pros	Offers a broad range of HR services, including payroll administration, employee benefits, workers' compensation, and healthcare reform support. Serves small, medium, and enterprise or corporate clients across multiple US locations. Founded in 1996 and employs 500 to 999 people.	Dedicated accountant model provides personalized year-round support Knowledgeable and patient tax specialists praised in multiple Google reviews Combines technology with human expertise for convenience and accuracy
Cons	Google reviewers report billing disputes, including continued workers' compensation charges after cancellation. Multiple reviewers describe inconsistent customer service and difficulty reaching support. Reviewers cite unexpected fees, including a $3,000 401(k) setup fee and a $1,500 termination fee.	Some clients report slow response times and difficulty reaching team members High turnover of bookkeepers noted in negative reviews
Website	Visit Site	Visit Site

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