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GCS BPO & Outsourced Support agency logo

GCS

BPO & Outsourced Support Salisbury, North Carolina, United States
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GCS is a contact center services provider founded in 2001. The agency offers management, staffing, and consulting solutions for call centers. It serves commercial and government organizations with multi-channel contact center outsourcing.

Founded in 2001, GCS (Global Contact Service Agents) is a contact center services firm specializing in management, staffing, and consulting. The agency employs between 500 and 999 people and is based in Salisbury, North Carolina, serving clients across the United States.

GCS provides process-oriented, multi-channel contact center solutions for both commercial and government entities. The company emphasizes a commonsense approach to deliver high-quality, cost-effective services, supported by secure workspaces, friendly staff, and dependable technology. Outsourcing and consulting engagements can be performed from client facilities or GCS-owned sites.

The agency's core expertise lies in call center services, covering B2B, inbound, outbound, and telemarketing operations. GCS offers end-to-end support for contact center challenges, including staffing, management, and operational consulting.

GCS serves a range of industries, including retail, real estate, hospitality, and corporate services. Its client types span small businesses, medium enterprises, and large corporate organizations.

No Google reviews are recorded for GCS on its DesignRush profile, and no other review data is available. The agency does not feature a public portfolio or case studies within its profile.

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Services

  • Call Centers
  • B2B Call Center
  • Inbound Call Center
  • Outbound Call Center
  • Telemarketing

Industries Served

Retail Real Estate Hospitality Corporate Services

Team Size

500 - 999

Pros

  • Founded in 2001 with extensive experience in contact center management, staffing, and consulting
  • Focus on friendly people, secure workspaces, and reliable technology

Frequently Asked Questions

GCS provides call center services including B2B, inbound, outbound, and telemarketing, along with management, staffing, and consulting.
GCS has between 500 and 999 employees.
GCS is headquartered in Salisbury, North Carolina, United States.
GCS serves retail, real estate, hospitality, and corporate services industries.
The minimum budget is not publicly listed and requires inquiry.
Yes, GCS supports both commercial and government organizations.
GCS uses a process-oriented, commonsense approach focusing on quality, cost-effectiveness, security, and technology.
GCS was founded in 2001.
GCS works with small businesses, medium businesses, and enterprise or corporate clients.
GCS offers outsourcing and consulting solutions, working from client facilities or its own sites.
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