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Compare GCS vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

GCS Agency logo

GCS

BPO & Outsourced Support Website

GCS is a contact center services provider founded in 2001. The agency offers management, staffing, and consulting solutions for call centers. It serves commercial and government organizations with multi-channel contact center outsourcing.

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Winner
A Better Answer Agency logo

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute GCS A Better Answer
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +4.8 higher
Location Salisbury, North Carolina, United States Dallas, Texas, United States
Services
  • Call Centers
  • B2B Call Center
  • Inbound Call Center
  • Outbound Call Center
  • Telemarketing
  • Phone Answering Services
  • BPO
  • Call Centers
  • B2B Call Center
  • Inbound Call Center
  • Outbound Call Center
  • Telemarketing
  • Phone Answering Services
  • BPO
Industries
Retail Real Estate Hospitality Corporate Services
Retail Consumer Goods Corporate Services
Pros
  • Founded in 2001 with extensive experience in contact center management, staffing, and consulting
  • Focus on friendly people, secure workspaces, and reliable technology
  • 100% female-owned and operated, Certified Minority Owned Business
  • Won ATSI Award of Excellence for 14 consecutive years
  • Provides bilingual Spanish operators
Cons -
  • One Google reviewer reported a rude operator who hung up during a life-threatening situation.
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