Mystrika
Fortuity provides on-shore, omni-channel customer service, sales, and marketing support for corporate clients. The company operates as a large-scale social employer, hiring and advancing employees from low-opportunity inner-city neighborhoods into career-oriented jobs.
Fortuity is a Columbus, Ohio-based company that delivers on-shore, omni-channel customer service, sales, and marketing support. Its stated goal is to give corporate clients better outsourced experiences for customers and prospects while supporting career growth in local communities.
Fortuity describes itself as a large-scale social employer whose mission is to hire, retain, and advance hundreds of employees from low-opportunity inner-city neighborhoods into economically self-sufficient jobs. The company teaches wage-improving, career-advancing skills that are permanent and portable, and it promotes wage advancement through consistent performance and hard work.
The company's service offering spans customer support and success training, help desk implementation, knowledge base development, CRM implementation and migration, email marketing, social media management, community management, and customer survey and analysis. It also supports sales and marketing alignment and full inbound marketing services.
Fortuity serves clients in banking and financial services, general business services, finance and insurance, health, and retail. Its services are aimed at corporate clients in North America, with pricing listed as flexible at any budget.
No client review history is available from the source profile, so no review sentiment can be reported. The company's public positioning emphasizes on-shore service delivery, community impact, and support for customer service and marketing operations.
Services
- Programmable Automation
- Community Management
- CRM Implementation
- CRM Migration
- Customer Marketing
- Customer Success Training
- Customer Support Training
- Customer Survey and Analysis
- Email Marketing
- Full Inbound Marketing Services
- Help Desk Implementation
- Knowledge Base Development
- Sales and Marketing Alignment
- Social Media
Industries Served
Team Size
Pros
- Provides on-shore, omni-channel customer service, sales, and marketing support
- Operates as a social employer with career advancement programs for employees
Client Review Analysis
Rated 0.0/5 from 0 verified reviews