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Compare Fortuity vs A Better Connection

Side-by-side comparison of features, pricing, services, ratings and more.

Fortuity Agency logo

Fortuity

BPO & Outsourced Support Website

Fortuity provides on-shore, omni-channel customer service, sales, and marketing support for corporate clients. The company operates as a large-scale social employer, hiring and advancing employees from low-opportunity inner-city neighborhoods into career-oriented jobs.

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Winner
A Better Connection Agency logo

A Better Connection

BPO & Outsourced Support Website

A Better Connection is a phone answering and call center services provider headquartered in Gilbert, Arizona. Founded in 2000, the company delivers 24/7 answering services from secure facilities.

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Feature Comparison

Attribute Fortuity A Better Connection
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +4.7 higher
Location Columbus, Ohio, United States Gilbert, Arizona, United States
Services
  • Programmable Automation
  • Community Management
  • CRM Implementation
  • CRM Migration
  • Customer Marketing
  • Customer Success Training
  • Customer Support Training
  • Customer Survey and Analysis
  • Email Marketing
  • Full Inbound Marketing Services
  • Help Desk Implementation
  • Knowledge Base Development
  • Sales and Marketing Alignment
  • Social Media
  • Phone Answering Services
  • Call Center Services
  • Programmable Automation
  • Community Management
  • CRM Implementation
  • CRM Migration
  • Customer Marketing
  • Customer Success Training
  • Customer Support Training
  • Customer Survey and Analysis
  • Email Marketing
  • Full Inbound Marketing Services
  • Help Desk Implementation
  • Knowledge Base Development
  • Sales and Marketing Alignment
  • Social Media
  • Phone Answering Services
  • Call Center Services
Industries
Banking/financial services Business services - general Finance & insurance Health Retail
Real Estate Industry Healthcare Industry Legal Industry
Pros
  • Provides on-shore, omni-channel customer service, sales, and marketing support
  • Operates as a social employer with career advancement programs for employees
  • Offers reliable 24/7 answering services from secure facilities
  • Local agents use current technology to answer, catalog, and dispatch calls with real-time updates
  • Maintains detailed documentation of all calls for client review
Website Visit Site Visit Site
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