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FirstDigital Telecom is a fiber-based carrier in the Western United States offering business voice, internet, VoIP, co-location, managed services, and fiber-to-the-tower/premise. Since 2000 it has built and operated fiber networks for enterprises, government, health care, education, and financial institutions. Its all-fiber network delivers dedicated internet access, dark fiber, Ethernet, and data center solutions with speeds up to 100 Gbps.
FirstDigital Telecom is a fiber-based carrier operating in the Western United States, providing a full suite of business services including local voice, long distance, internet, VoIP, co-location, managed services, and fiber-to-the-tower/premise. Founded in 2000, the company has built, operated, and maintained fiber networks for enterprises, government, health care, education, and financial institutions.
The company's all-fiber network delivers dedicated internet access, dark fiber, Ethernet, and data center solutions. It offers direct peering with major carriers and cloud hyperscalers, providing high-speed, low-latency connections with converged internet, voice, and data services at speeds up to 100 Gbps. FirstDigital's customer-centric model focuses on economic value, quality of service, and increased business productivity.
FirstDigital Telecom employs between 100 and 249 people and is headquartered in Salt Lake City, Utah. Its minimum budget and hourly rate are listed as "Inquire," meaning pricing is provided upon request. The company is categorized under call centers, reflecting its focus on communication and customer service operations.
Google reviews for FirstDigital Telecom consistently praise the responsiveness, professionalism, and knowledge of its customer service staff. Reviewers mention quick issue resolution, helpful troubleshooting, and friendly support from representatives such as Shana, Shanna, Lacey, Heather, and Ryker. The company maintains a 4.4 rating from 531 Google reviews.
The company serves a range of industries including enterprises, government, health care, education, and financial institutions. Notable clients include Clyde Companies, Simplifile, and Future Foam. FirstDigital Telecom positions itself as a provider of fiber-driven solutions that support business connectivity and communication needs.
Services
- Call Centers
Industries Served
Team Size
Pros
- Responsive and professional customer service based on Google reviews.
- Knowledgeable support staff who resolve issues quickly.
Client Review Analysis
Google reviews consistently praise helpful, friendly, and knowledgeable customer service representatives who resolve issues quickly.