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Compare FirstDigital Telecom vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

FirstDigital Telecom Agency logo

FirstDigital Telecom

BPO & Outsourced Support Website

FirstDigital Telecom is a fiber-based carrier in the Western United States offering business voice, internet, VoIP, co-location, managed services, and fiber-to-the-tower/premise. Since 2000 it has built and operated fiber networks for enterprises, government, health care, education, and financial institutions. Its all-fiber network delivers dedicated internet access, dark fiber, Ethernet, and data center solutions with speeds up to 100 Gbps.

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Winner
A Better Answer Agency logo

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute FirstDigital Telecom A Better Answer
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.4 higher
Location Salt Lake City, Utah, United States Dallas, Texas, United States
Services
  • Call Centers
  • Phone Answering Services
  • BPO
  • Call Centers
  • Phone Answering Services
  • BPO
Industries
Enterprises Government Health Care Education Financial Institutions
Retail Consumer Goods Corporate Services
Pros
  • Responsive and professional customer service based on Google reviews.
  • Knowledgeable support staff who resolve issues quickly.
  • 100% female-owned and operated, Certified Minority Owned Business
  • Won ATSI Award of Excellence for 14 consecutive years
  • Provides bilingual Spanish operators
Cons -
  • One Google reviewer reported a rude operator who hung up during a life-threatening situation.
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