Euroconnect

Euroconnect is a call center outsourcing agency founded in 2013 in Sliven, Bulgaria. It began with classic outbound teleselling in Italian and expanded to Sofia in 2014, opening a 500-square-meter call center with a reliable IT infrastructure. The agency now operates secondary offices in Bacau, Romania and Shkodra, Albania to meet client operational needs.

The agency employs under 49 staff and does not publicly disclose its minimum budget or hourly rate, requiring potential clients to inquire directly. Euroconnect has become a main partner for several prominent Italian and international companies, providing outsourced customer care and help desk services.

Euroconnect's primary service is call centers, with a specific expertise in inbound call center operations. The agency does not list additional service categories on its DesignRush profile, focusing exclusively on call center solutions.

Euroconnect's client list includes major brands such as Ford, True Religion, and REDMORINGA, indicating experience across automotive, retail, and other sectors. The agency serves Italian and international companies, leveraging its multilingual capabilities.

Google reviews show a rating of 4.2 out of 5 from five reviews. One reviewer gave a 5-star rating, commenting positively about working at the agency. No other Google reviews are available on the profile.

The agency's portfolio highlights its ability to handle large-scale customer care and help desk outsourcing for well-known brands. Euroconnect emphasizes its super-reliable IT infrastructure and dedicated team as key factors in its success.