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Creative Business Resources BPO & Outsourced Support agency logo

Creative Business Resources

BPO & Outsourced Support Phoenix, Arizona, United States
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Creative Business Resources (CBR) is a PEO and consulting firm founded in 1998. It provides HR outsourcing, market research, international expansion strategy, and regulatory compliance services. The agency serves technology, finance, healthcare, and other industries.

Creative Business Resources (CBR) is a PEO and consulting firm founded in 1998, headquartered in Phoenix, Arizona. The agency positions itself as a partner for businesses seeking to establish or expand a global presence, offering comprehensive solutions that include market research, international expansion strategy, regulatory compliance, and business development. CBR serves a range of industries such as technology, finance, healthcare, IT, law, and manufacturing.

The agency employs fewer than 49 people and does not publicly disclose minimum budgets or hourly rates, requiring prospective clients to inquire directly. CBR's core service is HR outsourcing, with specific expertise in HR consulting, PEO (Professional Employer Organization) services, and recruiting. The portfolio includes case studies on PEO implementation, the Legal Arizona Workers Act, and customer service improvements.

CBR's client base spans IT, law, and manufacturing sectors. Google reviews give the agency a 3.7 rating from 10 reviews. Sentiment is mixed: one reviewer reported poor customer service and unhelpful support when trying to change direct deposit or obtain insurance information, while long-term clients (8+ years) praise the agency's comprehensive handling of payroll, benefits, workers compensation, and HR guidance. Another reviewer highlighted the recruiting team's effectiveness in connecting insurance professionals with quality agencies.

The agency's portfolio demonstrates its work through three case studies: a PEO case study, a Legal Arizona Workers Act case study, and a customer service case study. These indicate a focus on compliance and operational HR support. CBR also maintains a presence on Facebook and LinkedIn.

Services

  • HR Outsourcing
  • HR Consulting
  • PEO
  • Recruiting

Industries Served

IT Law Manufacturing

Team Size

Under 49

Pros

  • Long-term client relationships spanning over 8 years
  • Comprehensive HR services including payroll, benefits, and workers compensation
  • Strong recruiting connections in the insurance industry

Cons

  • Some clients report poor customer service and unhelpful support during direct deposit changes and insurance inquiries

Client Review Analysis

Mixed Google reviews; some clients cite unhelpful support and poor communication, while long-term clients praise comprehensive HR guidance and staff.

Frequently Asked Questions

Creative Business Resources offers HR outsourcing, PEO services, HR consulting, recruiting, market research, international expansion strategy, and regulatory compliance.
The agency has fewer than 49 employees.
The headquarters is at 1500 E Bethany Home Rd, Phoenix, Arizona 85014, United States.
Both the minimum budget and average hourly rate are listed as Inquire, meaning clients must contact the agency for pricing.
The agency serves the IT, law, and manufacturing industries, as well as technology, finance, and healthcare.
Google reviews give a 3.7 rating; some clients report poor customer service, while long-term clients appreciate the comprehensive HR support and staff.
Yes, the portfolio includes case studies on PEO, the Legal Arizona Workers Act, and customer service.
The agency was founded in 1998, giving it over 25 years of experience.
A PEO (Professional Employer Organization) handles payroll, benefits, workers compensation, and HR compliance; CBR acts as a co-employer to manage these tasks for client businesses.
Yes, the agency offers international expansion strategy and market research to guide businesses through global challenges.
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