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Compare Creative Business Resources vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

Creative Business Resources Agency logo

Creative Business Resources

BPO & Outsourced Support Website

Creative Business Resources (CBR) is a PEO and consulting firm founded in 1998. It provides HR outsourcing, market research, international expansion strategy, and regulatory compliance services. The agency serves technology, finance, healthcare, and other industries.

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Winner
A Better Answer Agency logo

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute Creative Business Resources A Better Answer
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.1 higher
Location Phoenix, Arizona, United States Dallas, Texas, United States
Services
  • HR Outsourcing
  • HR Consulting
  • PEO
  • Recruiting
  • Phone Answering Services
  • Call Centers
  • BPO
  • HR Outsourcing
  • HR Consulting
  • PEO
  • Recruiting
  • Phone Answering Services
  • Call Centers
  • BPO
Industries
IT Law Manufacturing
Retail Consumer Goods Corporate Services
Pros
  • Long-term client relationships spanning over 8 years
  • Comprehensive HR services including payroll, benefits, and workers compensation
  • Strong recruiting connections in the insurance industry
  • 100% female-owned and operated, Certified Minority Owned Business
  • Won ATSI Award of Excellence for 14 consecutive years
  • Provides bilingual Spanish operators
Cons
  • Some clients report poor customer service and unhelpful support during direct deposit changes and insurance inquiries
  • One Google reviewer reported a rude operator who hung up during a life-threatening situation.
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