Compare York Consulting vs Optima Communications International Inc

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

York Consulting

BPO & Outsourced Support Website

York Consulting is a Toronto-based B2B call center founded in 2000. Its services include lead generation, appointment setting, account revival, lead qualification and customer and market surveys.

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Optima Communications International Inc

BPO & Outsourced Support Website

Optima Communications International Inc is a Canadian BPO provider founded in 1992, specializing in contact center outsourcing for regulated industries. It is the largest Canadian life insurance outsourcer and the largest contact center BPO provider for electrical and water utilities in Canada, with 100% of staff located within Canada.

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Feature Comparison

Attribute	York Consulting	Optima Communications International Inc
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +3.0 higher
Location	Toronto, Canada	Toronto, Canada
Services	B2B lead generation Appointment setting Dormant account revival Web lead qualification and follow-up Trade show lead qualification and follow-up Customer surveys Market surveys Call Centers BPO Customer Support Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B	B2B lead generation Appointment setting Dormant account revival Web lead qualification and follow-up Trade show lead qualification and follow-up Customer surveys Market surveys Call Centers BPO Customer Support Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B
Industries	Technology Software Manufacturing Financial Retail Commercial	Corporate Services Consumer Goods Finance Fintech Insurance
Pros	17 years of appointment setting and lead generation experience is stated in the profile Customized B2B cold-calling scripts for executives and managers Experience calling across many B2B markets and contact levels	Long-standing client relationships with 15-20 core clients averaging 15 years tenure 100% of staff located within Canada Largest Canadian life insurance outsourcer and largest contact center BPO for electrical and water utilities in Canada
Cons	-	Google reviews report persistent unsolicited calls claiming to be from Scotiabank, calls from multiple numbers, and difficulty being removed from call lists
Website	Visit Site	Visit Site

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