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Compare Transcript Cosmos vs Millennium Process Group Inc

Side-by-side comparison of features, pricing, services, ratings and more.

Transcript Cosmos Agency logo

Transcript Cosmos

BPO & Outsourced Support Website

Transcript Cosmos provides transcription of audio and video with or without timecode in a variety of formats and timelines. The agency also offers captioning services. Clients include universities, governments, healthcare professionals, researchers, and individuals.

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Winner
Millennium Process Group Inc Agency logo

Millennium Process Group Inc

BPO & Outsourced Support Website

Millennium Process Group Inc is the business process outsourcing division of NTT, designing and running customer experience management solutions for North American clients. It offers fully outsourced contact centre operations and managed services including quality assurance, workforce management, and analytics.

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Feature Comparison

Attribute Transcript Cosmos Millennium Process Group Inc
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +3.1 higher
Location Toronto, Canada Toronto, Canada
Services
  • Transcription Services
  • Captioning
  • BPO
  • Transcription Services
  • Captioning
  • BPO
Industries
Finance Higher Education Media & Communications
Financial Services Retail eCommerce Telecommunications Government Fintech Banking
Pros
  • Owner Michael McLaughlin has over 25 years of transcription experience and previously managed a large company with 35 transcribers
  • Provides accurate, confidential, and friendly service
  • Handles all steps of transcription for clients, from audio/video to final transcript
-
Cons -
  • Customer reviews report persistent unsolicited calls and unprofessional service.
  • Employee reviews cite inadequate training and management issues.
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