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Compare TIS Consulting Group vs Concentra BPO

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
TIS Consulting Group Agency logo

TIS Consulting Group

IT Services & Technology Consulting Website

TIS Consulting Group is a consulting firm founded in the United States with operations in Mexico. Its methodology combines operations, process reengineering, people development, technology, and data-driven decision-making to support inbound adoption and business growth.

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Concentra BPO Agency logo

Concentra BPO

BPO & Outsourced Support Website

Concentra BPO brings over 50 years of experience in the contact center industry, bridging the gap between businesses and their customers. Specializing in human-centered interactions, the company conducts more than a million outbound calls weekly. Offering fully integrated omnichannel solutions, Concentra BPO streamlines the customer experience on a single console.

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Feature Comparison

Attribute TIS Consulting Group Concentra BPO
Category IT Services & Technology Consulting BPO & Outsourced Support
Rating
Winner +2.3 higher
Location Hermosillo, Sonora, Mexico Mexico City, Mexico
Services
  • Paid Advertising
  • Programmable Automation
  • Sales and Marketing Alignment
  • Sales Coaching and Training
  • CRM Implementation
  • CRM Migration
  • Custom API Integrations
  • Website Migration
  • Search Engine Optimization
  • Full Inbound Marketing Services
  • Help Desk Implementation
  • Call Centers
  • Paid Advertising
  • Programmable Automation
  • Sales and Marketing Alignment
  • Sales Coaching and Training
  • CRM Implementation
  • CRM Migration
  • Custom API Integrations
  • Website Migration
  • Search Engine Optimization
  • Full Inbound Marketing Services
  • Help Desk Implementation
  • Call Centers
Industries
Construction & renovation Finance & insurance Manufacturing Retail Technology - software
Finance Insurance Automotive
Pros
  • More than 20 years of consulting experience
  • Combines process, people, and technology in implementation work
  • Supports CRM, automation, inbound marketing, and custom integrations
  • Serves clients in English and Spanish
  • Over 50 years of combined experience in the contact center industry
  • Conducts over one million outbound calls per week
  • Offers fully integrated omnichannel solutions on a single console
Cons -
  • Multiple Google reviews report low pay, poor working conditions, and unethical management practices
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