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Compare The Corporate Support Group Inc. vs Optima Communications International Inc

Side-by-side comparison of features, pricing, services, ratings and more.

The Corporate Support Group Inc. Agency logo

The Corporate Support Group Inc.

BPO & Outsourced Support Website

The Corporate Support Group Inc. is a corporate services agency based in Toronto, Canada. The firm provides operational and administrative support solutions to business clients.

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Winner
Optima Communications International Inc Agency logo

Optima Communications International Inc

BPO & Outsourced Support Website

Optima Communications International Inc is a Canadian BPO provider founded in 1992, specializing in contact center outsourcing for regulated industries. It is the largest Canadian life insurance outsourcer and the largest contact center BPO provider for electrical and water utilities in Canada, with 100% of staff located within Canada.

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Feature Comparison

Attribute The Corporate Support Group Inc. Optima Communications International Inc
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +2.0 higher
Location Toronto, Canada Toronto, Canada
Services
  • Corporate Support
  • Administrative Solutions
  • Business Operations
  • Call Centers
  • BPO
  • Customer Support
  • Back Office Outsourcing
  • Research
  • Claims Processing
  • Finance & Accounting Function
  • Inbound
  • Outbound
  • Telemarketing
  • B2B
  • Corporate Support
  • Administrative Solutions
  • Business Operations
  • Call Centers
  • BPO
  • Customer Support
  • Back Office Outsourcing
  • Research
  • Claims Processing
  • Finance & Accounting Function
  • Inbound
  • Outbound
  • Telemarketing
  • B2B
Industries
Business Services
Corporate Services Consumer Goods Finance Fintech Insurance
Pros
  • Located in a major Canadian business hub
  • Dedicated specifically to corporate support services
  • Long-standing client relationships with 15-20 core clients averaging 15 years tenure
  • 100% of staff located within Canada
  • Largest Canadian life insurance outsourcer and largest contact center BPO for electrical and water utilities in Canada
Cons -
  • Google reviews report persistent unsolicited calls claiming to be from Scotiabank, calls from multiple numbers, and difficulty being removed from call lists
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