Compare The Contact Company vs Adfield Group

Side-by-side comparison of features, pricing, services, ratings and more.

The Contact Company

BPO & Outsourced Support Website

The Contact Company is a British-based customer contact centre that manages and develops customer contact processes for clients. It provides cost-effective, time-saving strategies for businesses outsourcing their customer contact operations. The company also helps relocate offshore operations back to the UK and scales agent numbers to meet seasonal demands.

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Winner

Adfield Group

BPO & Outsourced Support Website

Adfield Group is a full service marketing and communications agency based in the UK. It provides traditional and digital marketing services, specializing in event management, communications, telemarketing and digital marketing. The agency is family-owned with over 40 years of experience.

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Feature Comparison

Attribute	The Contact Company	Adfield Group
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +1.6 higher
Location	Queensgate, Grange Road East, Birkenhead, CH41 5FD, United Kingdom	Beckbury, United Kingdom
Services	BPO Back Office Outsourcing Call Centers Telemarketing	BPO Back Office Outsourcing Call Centers Telemarketing
Industries	-	IT Retail Marketing
Pros	Trusted partner for managing customer contact processes Offers cost-effective and time-saving strategies Provides support for businesses outsourcing for the first time or relocating offshore operations back to the UK	Full-service marketing and communications under one roof Consistent quality across projects of any size
Cons	Some Google reviews report poor working conditions and management issues	Some clients report poor communication and dissatisfaction with event management
Website	Visit Site	Visit Site

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