Compare TeleDirect vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

TeleDirect

BPO & Outsourced Support Website

TeleDirect is an acclaimed call center and phone answering solutions provider founded in 1961. The company offers inbound and outbound call services to sectors like healthcare, insurance, and financial services. The team of 250-499 employees serves small and medium businesses.

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Winner

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute	TeleDirect	A Better Answer
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +4.8 higher
Location	Sacramento, California, United States	Dallas, Texas, United States
Services	Phone Answering Services Call Centers BPO	Phone Answering Services Call Centers BPO
Industries	Legal	Retail Consumer Goods Corporate Services
Pros	Clients report top-notch customer care and excellent communication. Account representatives are responsive and efficient.	100% female-owned and operated, Certified Minority Owned Business Won ATSI Award of Excellence for 14 consecutive years Provides bilingual Spanish operators
Cons	-	One Google reviewer reported a rude operator who hung up during a life-threatening situation.
Website	Visit Site	Visit Site

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