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Compare Synapsis Smart Outsourcing vs CNT

Side-by-side comparison of features, pricing, services, ratings and more.

Synapsis Smart Outsourcing Agency logo

Synapsis Smart Outsourcing

BPO & Outsourced Support Website

BPO firm based in Montevideo, Uruguay, serving clients since 2003 with customer service, technical support, revenue generation and back office solutions. Uses automation including interactive voice response and robotic process automation. The 500-999 person team supports clients such as Porto Seguro, MetLife, Coca-Cola and Banco Republica.

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Winner
CNT Agency logo

CNT

BPO & Outsourced Support Website

CNT is a strategic partner for local and international companies, providing call center services with 100 positions in Montevideo. The agency also offers training and consulting, mediating for over 70,000 clients.

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Feature Comparison

Attribute Synapsis Smart Outsourcing CNT
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.4 higher
Location Montevideo, Uruguay Montevideo, Uruguay
Services
  • BPO
  • Call Centers
  • Telemarketing
  • BPO
  • Call Centers
  • Telemarketing
Industries
IT Industry
Telecommunications Retail Financial
Pros
  • Founded in 2003 with a team of 500-999 employees.
  • Offers automation with interactive voice response (IVR) and robotic process automation (RPA).
  • Counts Porto Seguro, Banco Republica, MetLife, Coca-Cola, SECOM, Symantec and Broadcom among its clients.
  • Positive Google reviews cite work environment, real training, internal growth and flexible study-friendly schedules.
  • Clients report timely and correct service
  • Agency is noted for resolving requests effectively
  • Service is described as friendly and respectful
Cons
  • Google reviews (3.6 of 215) include complaints about unpaid training, long interview processes and slow follow-up communication.
  • Some clients report deceptive sales practices
Website Visit Site Visit Site

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