Compare SupportNInja vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

SupportNInja

BPO & Outsourced Support Website

SupportNinja is an omnichannel provider of customer care and back-office support solutions, primarily serving VC-funded technology companies. Founded in 2015 and headquartered in Dallas, Texas, it supports consumer-focused apps, software, and platform-based technology companies.

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Winner

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute	SupportNInja	A Better Answer
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +4.8 higher
Location	Dallas, Texas, United States	Dallas, Texas, United States
Services	BPO Customer Support Back Office Outsourcing Marketing Finance & Accounting Function Phone Answering Services Call Centers	BPO Customer Support Back Office Outsourcing Marketing Finance & Accounting Function Phone Answering Services Call Centers
Industries	Media & Communications Retail Consumer Goods Corporate Services	Retail Consumer Goods Corporate Services
Pros	Omnichannel customer care and back-office provider with named clients including Checkr, SeatGeek, Nerdwallet, and HappySocks Established in 2015 with offices in the Philippines and origins in India, serving VC-funded technology companies worldwide	100% female-owned and operated, Certified Minority Owned Business Won ATSI Award of Excellence for 14 consecutive years Provides bilingual Spanish operators
Cons	-	One Google reviewer reported a rude operator who hung up during a life-threatening situation.
Website	Visit Site	Visit Site

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