Compare SRG ASIA PACIFIC vs Dyalogo

Side-by-side comparison of features, pricing, services, ratings and more.

SRG ASIA PACIFIC

BPO & Outsourced Support Website

SRG Asia Pacific is a leader in business process outsourcing (BPO) solutions, emphasizing meaningful relationships between businesses and their customers. Since 1996, the firm offers contact center operations, IT and data management, and customer interaction services. The firm integrates global best practices with a focus on employee-first culture.

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Dyalogo

BPO & Outsourced Support Website

Colombian call center technology and services company founded in 2003. Delivers call center software, monitoring, and automated reporting with more than 1,000 projects installed nationally and internationally. Holds the IT Mark quality certification from the ESI Center of Spain.

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Feature Comparison

Attribute	SRG ASIA PACIFIC	Dyalogo
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating
Location	Kuala Lumpur, Malaysia	Bogota, Colombia
Services	BPO IT Outsourcing Call Centers	BPO IT Outsourcing Call Centers
Pros	Employee-first culture fostering supportive environment Strategic location with easy access to public transport	First Colombian company to sell call center technology, holding the IT Mark quality certification from the ESI Center of Spain More than 1,000 call center projects installed nationally and internationally since 2003 Process standards aligned with CMMI, ISO 27000, and Ten Square
Cons	Delayed statutory contributions (EPF, SOCSO, EIS) Favoritism and lack of transparency in management HR department prioritizes social media content over employee welfare	One Google reviewer reported difficulty reaching the call center by phone
Website	Visit Site	Visit Site

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