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Compare Sparks Group vs A Better Connection

Side-by-side comparison of features, pricing, services, ratings and more.

Sparks Group Agency logo

Sparks Group

BPO & Outsourced Support Website

Sparks Group is a staffing agency founded in 1970, connecting companies and nonprofits with talent in IT, creative, marketing, and administrative fields. It has evolved from an administrative temporary staffing firm into a premier provider of professional and technical talent. The agency holds long-term partnerships with top employers across diverse industries.

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Winner
A Better Connection Agency logo

A Better Connection

BPO & Outsourced Support Website

A Better Connection is a phone answering and call center services provider headquartered in Gilbert, Arizona. Founded in 2000, the company delivers 24/7 answering services from secure facilities.

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Feature Comparison

Attribute Sparks Group A Better Connection
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.9 higher
Location Rockville, Maryland, United States Gilbert, Arizona, United States
Services
  • HR Outsourcing
  • Creative Staffing
  • IT Staffing
  • Phone Answering Services
  • Call Center Services
  • HR Outsourcing
  • Creative Staffing
  • IT Staffing
  • Phone Answering Services
  • Call Center Services
Industries
Marketing Advertising Small Business
Real Estate Industry Healthcare Industry Legal Industry
Pros
  • Over 50 years of experience in staffing and recruiting.
  • Positive review highlights a consultant who successfully placed a candidate in a position exceeding expectations.
  • Offers reliable 24/7 answering services from secure facilities
  • Local agents use current technology to answer, catalog, and dispatch calls with real-time updates
  • Maintains detailed documentation of all calls for client review
Cons
  • Multiple negative reviews cite poor communication, lack of follow-up, and unprofessional treatment of candidates.
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