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Compare Serco vs Adfield Group

Side-by-side comparison of features, pricing, services, ratings and more.

Serco Agency logo

Serco

BPO & Outsourced Support Website

Serco operates in five sectors of public-service provision: Health, Transport, Justice & Immigration, Defence and Citizens Services. The company was founded in 1988 and has over 1000 employees.

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Winner
Adfield Group Agency logo

Adfield Group

BPO & Outsourced Support Website

Adfield Group is a full service marketing and communications agency based in the UK. It provides traditional and digital marketing services, specializing in event management, communications, telemarketing and digital marketing. The agency is family-owned with over 40 years of experience.

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Feature Comparison

Attribute Serco Adfield Group
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.3 higher
Location Hook, United Kingdom Beckbury, United Kingdom
Services
  • HR Outsourcing
  • BPO
  • Customer Support
  • Call Centers
  • Telemarketing
  • HR Outsourcing
  • BPO
  • Customer Support
  • Call Centers
  • Telemarketing
Industries
Government IT Healthcare
IT Retail Marketing
Pros
  • Strong public service ethos and values-driven culture
  • Global presence across multiple continents
  • Full-service marketing and communications under one roof
  • Consistent quality across projects of any size
Cons
  • Multiple negative Google reviews citing poor service and value for money
  • Some clients report poor communication and dissatisfaction with event management
Website Visit Site Visit Site

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