Compare Serco vs FirstCall

Side-by-side comparison of features, pricing, services, ratings and more.

Serco

BPO & Outsourced Support Website

Serco operates in five sectors of public-service provision: Health, Transport, Justice & Immigration, Defence and Citizens Services. The company was founded in 1988 and has over 1000 employees.

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Winner

FirstCall

BPO & Outsourced Support Website

FirstCall is a virtual office and call center provider established in 2017 and headquartered in London. Its services include mail forwarding with physical business addresses and live telephone answering in a client's company name.

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Feature Comparison

Attribute	Serco	FirstCall
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +1.7 higher
Location	Hook, United Kingdom	London, United Kingdom
Services	HR Outsourcing BPO Customer Support Call Centers Live telephone answering Mail forwarding Virtual office services	HR Outsourcing BPO Customer Support Call Centers Live telephone answering Mail forwarding Virtual office services
Industries	Government IT Healthcare	All industries
Pros	Strong public service ethos and values-driven culture Global presence across multiple continents	Live telephone answering in the client's company name Mail forwarding with physical business addresses Positive Google reviews highlighting responsive, professional, and friendly service
Cons	Multiple negative Google reviews citing poor service and value for money	-
Website	Visit Site	Visit Site

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