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Compare ROI CX Solutions vs 360 Transcription

Side-by-side comparison of features, pricing, services, ratings and more.

ROI CX Solutions Agency logo

ROI CX Solutions

BPO & Outsourced Support Website

ROI CX Solutions is a BPO and call center outsourcing company founded in 2008. It provides state-of-the-art solutions including 24/7 live phone support, live chat, and email support. The company offers on-shore and off-shore staffing with scalability and customization.

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Winner
360 Transcription Agency logo

360 Transcription

BPO & Outsourced Support Website

360 Transcription provides reliable, fast, and accurate transcription services with 24/7 availability and fast turnaround. The company is dedicated to superior customer service and innovative solutions.

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Feature Comparison

Attribute ROI CX Solutions 360 Transcription
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +2.1 higher
Location American Fork, Utah, United States Bloomington, Illinois, United States
Services
  • Call Centers
  • BPO
  • Customer Support
  • Phone Answering Services
  • Back Office Outsourcing
  • Data Entry
  • Medical Billing
  • Appointment Setting
  • Inbound
  • Outbound
  • Survey Services
  • Telemarketing
  • Virtual Assistant
  • Transcription Services
  • Academic Transcription
  • Business Transcription
  • Conference Transcription
  • General Transcriptions
  • Intelligence
  • Medicine
  • Verbatim Transcription
  • Video Transcriptions
  • Call Centers
  • BPO
  • Customer Support
  • Phone Answering Services
  • Back Office Outsourcing
  • Data Entry
  • Medical Billing
  • Appointment Setting
  • Inbound
  • Outbound
  • Survey Services
  • Telemarketing
  • Virtual Assistant
  • Transcription Services
  • Academic Transcription
  • Business Transcription
  • Conference Transcription
  • General Transcriptions
  • Intelligence
  • Medicine
  • Verbatim Transcription
  • Video Transcriptions
Industries
Health Care Education eCommerce Energy & Mining Software & IT Services Insurance Finance Retail Real Estate Legal
Entertainment Industry Small Business Industry Marketing Industry
Pros
  • Offers flexible and customized scripting, agent training, and quality assurance
  • Scalable solutions that adjust to call volume and demand
  • Provides on-shore and off-shore global sourcing options
  • Named to Inc. 5000 Fastest Growing Private Companies
  • Serves major clients like HelloFresh, Samsung, and Panera
  • Accurate and timely transcriptions praised by multiple Google reviewers
  • Responsive team that quickly learns client-specific templates and needs
  • 24-hour turnaround helps medical practices maintain smooth workflow
  • Friendly and professional staff noted in several reviews
Cons
  • Multiple Google reviews report low wages, limited career advancement, and a demanding work environment
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Free Plan Available

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