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Compare rethinkCX vs Gexel Telecom

Side-by-side comparison of features, pricing, services, ratings and more.

rethinkCX Agency logo

rethinkCX

IT Services & Technology Consulting Website

RethinkCX is a consultancy specializing in customer experience outsourcing, helping businesses find outsourcing partners for support needs. The agency acts as a matchmaker connecting clients with global vendors to deliver cost-effective, high-quality CX solutions. Clients can save up to 80% compared to in-house operations while maintaining high CSAT scores.

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Gexel Telecom Agency logo

Gexel Telecom

BPO & Outsourced Support Website

Gexel Telecom is a bilingual contact center providing call center and customer support services. The agency uses a consultative approach to deliver tailored solutions. Founded in 1998, it has over two decades of experience.

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Feature Comparison

Attribute rethinkCX Gexel Telecom
Category IT Services & Technology Consulting BPO & Outsourced Support
Rating - -
Location Toronto, Canada Montreal, Quebec, Canada
Services
  • Call Centers
  • Customer Support
  • BPO
  • Phone Answering Services
  • CRM Consulting
  • Call Centers
  • Customer Support
  • BPO
  • Phone Answering Services
  • CRM Consulting
Industries
eCommerce Finance Health Care Hospitality
Financial Retail Telecommunications
Pros
  • Clients can save up to 80% compared to in-house operations
  • Achieves 90% customer satisfaction rates
  • Global network of vendors in Philippines, India, and Latin America
  • Leverages AI, analytics, and video support for seamless integration
  • Bilingual contact center serving multiple languages.
  • Consultative approach that analyzes client ecosystems.
  • Over 20 years of industry experience since 1998.
  • Expertise in inbound, outbound, and telemarketing services.
Website Visit Site Visit Site
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